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COVID-19 shipping delays to and from NSW - We appreciate your patience and understanding at this time.
We believe in supplying you with the best product and providing you with the means to keep it that way. Many aspects of our products are hand-produced, hand-finished and use natural materials, which makes them subject to variations in finish and size.
All of our pieces will mature and age over the course of time, through natural processes associated with use and with heat and flame. These changes are an essential part of the dynamic of the piece. We reserve the right to make minor amendments without prior notice.
Warranty from date of purchase on stainless steel parts including raw, linished and powder coated.
Warranty from date of purchase on mild steel including powder coated and chrome plated, cement, glass, leather, fabric and MDF (painted or cement rendered).
Chips and scratches are not covered by warranty. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.